Terms of service
TERMS OF USE
GENERAL INFORMATION
Welcome to Veqoria.
By accessing our website or making a purchase, you agree to these Terms of Use, our Privacy Policy, and the other policies published in our store.
If you do not agree to any of these terms, please do not use our website.
1. USE OF THE WEBSITE
By using this website, you represent that you are at least 18 years old or have the authorisation of a legal representative to make purchases.
You agree to provide accurate, complete, and up-to-date information during the purchasing process.
2. PRODUCTS
We make every effort to present our products as accurately as possible. However, colours may vary slightly depending on each device's screen settings.
We reserve the right to modify, update, or withdraw any product without notice.
3. ORDERS
All orders are subject to availability and acceptance.
Once you place your order, you will receive a confirmation email. We reserve the right to cancel any order in the event of a pricing error, fraud, or product unavailability.
4. PRICES
All prices are displayed in euros (€) and include applicable taxes, where relevant.
Shipping charges are shown during the purchasing process before the order is confirmed.
We reserve the right to change prices at any time.
5. SHIPPING
Orders are generally prepared within 1 to 3 business days.
The estimated delivery time for France is 5 to 9 business days. However, it may vary depending on the carrier and circumstances beyond our control.
We are not responsible for delays caused by customs, carriers, or exceptional circumstances.
6. RETURNS AND REFUNDS
Returns are handled in accordance with our Return and Refund Policy, available in this store.
You have 30 days from receipt of your order to request a return under Veqoria's commercial money-back guarantee. This guarantee is in addition to your statutory rights and does not limit them.
Underwear may be returned even if it has been tried on or worn, provided that it is clean, in good condition, and free from stains, persistent odours, tears, damage, or signs of excessive use.
7. INTELLECTUAL PROPERTY
All content on this website, including images, logos, text, designs, and graphic elements, is the property of Veqoria and may not be used, copied, or distributed without prior written authorisation.
8. LIMITATION OF LIABILITY
Veqoria shall not be liable for indirect damage, financial loss, or delays caused by circumstances beyond our control.
Our maximum liability is limited to the amount paid by the customer for the order concerned.
9. PRIVACY
Personal data is processed in accordance with our Privacy Policy, available in this store.
10. CHANGES
We reserve the right to amend these Terms of Use at any time.
Changes take effect as soon as they are published on this page.
11. GOVERNING LAW
These Terms of Use are interpreted in accordance with the applicable laws of the European Union.
12. CONTACT
For any questions about these Terms of Use, you can write to us at:
Veqoria