Terms of sale
TERMS AND CONDITIONS OF SALE
These Terms and Conditions of Sale govern purchases made through the Veqoria website.
By placing an order, the customer confirms that they have read and unreservedly accepted these terms.
1. PRODUCTS
We make every effort to describe and present our products as accurately as possible. However, product colours and appearance may vary slightly depending on the screen of the device used.
2. PRICES
All prices are stated in euros (€).
The applicable price is the price displayed at the time the order is placed.
We reserve the right to change prices at any time and without notice.
3. PAYMENT
We accept the payment methods offered during the purchasing process.
The order will be processed once payment has been confirmed.
4. PREPARATION AND SHIPPING
Orders are generally prepared within 1 to 3 business days.
The estimated delivery time for France is 5 to 9 business days.
These time frames are provided as a guide and may vary for reasons beyond Veqoria's control.
5. RIGHT OF WITHDRAWAL
For any order delivered within the European Union, the customer may request a return without having to provide a reason within 30 calendar days of receipt, under Veqoria's commercial money-back guarantee. This guarantee is in addition to the customer's statutory rights and does not limit them.
Returns must meet the conditions described in our Return and Refund Policy.
6. HYGIENE PRODUCTS
Bras and other underwear may be returned even if they have been tried on or worn, provided that they are clean, in good condition, and free from stains, persistent odours, tears, damage, or signs of excessive use. A return that does not meet these conditions may be refused, except in the event of a manufacturing defect or shipping error.
7. GUARANTEE
If a product is delivered defective or damaged, the customer must contact us as soon as possible at:
After reviewing each situation, our team will offer an appropriate solution.
8. LIABILITY
Veqoria shall not be liable for delays caused by carriers, customs, weather conditions, or any other circumstance beyond its control.
9. DATA PROTECTION
Personal data is processed in accordance with our Privacy Policy.
10. CONTACT
For any questions about an order, you can write to us at: