Shipping policy

SHIPPING POLICY

At Veqoria, we do everything we can to ensure that you receive your order as quickly as possible.

PROCESSING TIME

All orders are prepared and processed within 1 to 3 business days after payment has been confirmed.

During periods of high demand, promotions, or public holidays, this time frame may be slightly extended.

DELIVERY TIME

Once the order has been shipped, the estimated delivery time is as follows:

FRANCE: 5 to 9 business days

Delivery times are provided as a guide and may vary depending on the carrier, the recipient's location, or circumstances beyond our control.

ORDER TRACKING

When your order has been shipped, you will receive an email containing a tracking number that will allow you to check the status of your delivery at any time. You can also track your order at any time from this page.

DELAYS

Although we make every effort to meet the stated time frames, we cannot be held responsible for delays caused by:

  • Carriers.
  • Customs formalities.
  • Weather conditions.
  • National public holidays.
  • Exceptional circumstances or force majeure.

DELIVERY ADDRESS

The customer is responsible for providing an accurate and complete delivery address.

If the address provided is incorrect or incomplete and the order cannot be delivered, Veqoria cannot be held responsible for the cost of reshipping it.

LOST OR DAMAGED ORDERS

If your order arrives damaged or you do not receive it within a reasonable time, contact us at:

📧 contact@veqoria.com

Our team will review your situation and offer the most appropriate solution as quickly as possible.

CONTACT

For any questions about shipping, you can write to us at:

Veqoria

📧 contact@veqoria.com